Effective date: April 28 2024

This is Astronomical’s privacy statement. It describes how we handle your Personal Data and applies to the Personal Data that Astronomical processes as the “Data Controller” when you interact with websites, applications, and services that display this statement (collectively, “Services”).

Third Party Access and Data Protection

When you use third-party extensions, integrations, or follow references and links within our Services, the privacy policies of these third parties apply to any Personal Data you provide or consent to share with them. Their privacy statements will govern how this data is processed.

Personal Data We Collect

Personal Data is collected from you directly, automatically from your device, and also from third parties. The Personal Data Astronomical processes when you use the Services depends on variables like how you interact with our Services, the features you use and your method of accessing the Services. Below, we detail the information we collect through each of these channels:

From You:

Account Data: We collect certain information when you open an account such as your Astronomical handle, name, email address, password, payment information and transaction information.
User Content and Files: When you use our Services, we collect Personal Data included as part of the information you provide such as code, inputs, text, documents, images, comments, posts or feedback.
Demographic information: In some cases, you provide us with ethnicity, gender, or similar demographic details.
Feedback Data: This consists of information you submit through surveys, reviews, or interactive features.
Payer Payment Information: If you are paying to have work done, we collect details like name, billing address, and payment specifics.
Payee Payment Information: If you are being paid for doing work, we collect details like name, billing address, and payment specifics.
Profile Information: We collect information to create a user profile, which may include a photo, additional email addresses, job title, or biography.
Sales and Marketing Data: This includes information provided for promotional communications, such as name, email address, and company name.
Support Data: When you seek customer support, we collect details like code, text, or multimedia files.

Automatically:

Buttons, Tools, and Content from Other Companies: Our Services may contain links or buttons that lead to third-party services like Twitter or LinkedIn. Use of these features may result in data collection. Engaging with these buttons, tools, or content may automatically send certain browser information to these companies. Please review the privacy statements of these companies for more information.
Essential Cookies and Similar Tracking Technologies: We use cookies and similar technologies to provide essential functionality like storing settings and recognizing you while using our Services.
Non-essential Cookies: Depending on your jurisdiction, we may use online analytics products that use cookies to help us analyze how de-identified users use our Services and to enhance your experience when you use the Services. We may also employ third-party Cookies to gather data for interest-based advertising. In some jurisdictions, we only use non-essential cookies after obtaining your consent.
Email Marketing Interactions: Our emails may have web beacons that offer information on your device type, email client, email reception, opens, and link clicks.
Geolocation Information: Depending on the Service's functionality, we collect regional geolocation data
Service Usage Information: We collect data about your interactions with the Services, such as IP address, device information, session details, date and time of requests, device type and ID, operating system and application version, information related to your contributions to repositories, and performance of specific features or Services.
Website Usage Data: We automatically log data about your Website interactions, including the referring site, date and time of visit, pages viewed, and links clicked.

From Third Parties:

Information from Other Users of the Services: Other users may share information about you when they submit issues and comments. We may also receive information about you if you are identified as a representative or administrator on your company's account.
Publicly Available Sources: We may acquire information about you from publicly available sources like public GitHub repositories.
Services you linked to your Astronomical account: When you or your administrator integrate third-party apps or services with our Services, we receive information based on your settings with those services. This can include details like your name and email from services like Google for authentication. The information we receive depends on the third-party's settings and privacy policies. Always review these to understand what data is shared with our Services.
Vendors, Partners, and Affiliates: We may receive information about you from third parties, like vendors, resellers, partners, or affiliates for the purposes outlined in this statement.

Processing Purposes: How We Use Your Personal Data

The Personal Data we process depends on your interaction and access methods with our Services, including the interfaces, features used, and your preferred access tools.

Business Operations: We use Personal Data for activities like billing, accounting, and compensation. This includes creating aggregated statistical data for internal reporting, financial reporting, revenue planning, capacity planning, and forecast modeling (including product strategy).
Communication: We use Personal Data to inform you about new Services, features, offers, promotions, and other pertinent information. This also includes sending confirmations, invoices, technical notices, updates, security alerts, and administrative messages.
Inference: We generate new information from other data we collect to derive likely preferences or other characteristics. For instance, we infer your general geographic location based on your IP address.
Personalization: We use Personal Data to customize the Service to your preferences, to evaluate the effectiveness of enterprise business ads and promotional communications, and to ensure a seamless and consistent user experience.
Safety and Security: To promote safety, integrity, and security across our Services, we process Personal Data, using both automated and, at times, manual techniques for abuse detection, prevention, and violations of terms of service.
Service Provision: We use Personal Data to deliver and update our Services as configured and used by You, and to make ongoing personalized experiences and recommendations.
Troubleshooting: We use Personal Data to identify and resolve technical issues.
Ongoing Service Performance: Personal Data helps us keep the Services up to date and performant, and meet user productivity, reliability, efficacy, quality, privacy, accessibility and security needs.
Complying with and resolving legal obligations: including responding to Data Subject Requests for Personal Data processed by Astronomical as Controller (for example website data), tax requirements, agreements and disputes.
Delivering Professional Services: We use Personal Data to deliver training, consulting or implementation (“Professional Services”). This includes providing technical support, professional planning, advice, guidance, data migration, deployment, and solution/software development services.
Improving Professional Services: Enhancing delivery, efficacy, quality, and security of Professional Services and the underlying product(s) based on issues identified while providing Professional Services, including fixing software defects, and otherwise keeping the Professional Services up to date and performant.

When carrying out these activities, Astronomical practices data minimization and uses the minimum amount of Personal Information required.

Sharing of Personal Data

Abuse and Fraud Prevention Entities: We may disclose Personal Data based on a good faith belief it is needed to prevent fraud, abuse, or attacks on our Services, or to protect the safety of Astronomical and our users.
Affiliates: Personal Data may be shared with Astronomical affiliates to facilitate customer service, marketing and advertising, order fulfillment, billing, technical support, and legal and compliance obligations. Our affiliates may only use the Personal Data in a manner consistent with this Privacy Statement.
Competent Authorities: We may disclose Personal Data to authorized law enforcement, regulators, courts, or other public authorities in response to lawful requests or to protect our rights and safety.
Corporate Transaction Entities: we might disclose Personal Data within the limits of the law and in accordance with this Privacy Statement for strategic business transactions such as sales or a merger.
Partners and Resellers: We cooperate with third-parties that offer sales, consulting, support, and technical services for our Services. We may share your data with these partners and resellers where allowed, and with your consent when required.
Subprocessors and Service Providers: We may use vendors to provide services on our behalf, including hosting, marketing, advertising, social, analytics, support ticketing, credit card processing, or security services. They are bound by contractual obligations to ensure the security, privacy, and confidentiality of your information.
Other Third-party Applications: Upon your instruction, we may share Personal Data with third-party applications available on our Marketplace. You are responsible for the data you instruct us to share with these applications.
Other Users and the Public: Depending on your account settings, we may share Personal Data with other users of the Services and the public. You control what information is made public. To adjust your settings, visit User Settings in your profile. Please be aware that any information you share in a collaborative context may become publicly accessible.

Lawful Bases for Processing Personal Data (Applicable to EEA and UK End Users)

Astronomical processes Personal Data consistent with a lawful basis for each processing activity. The basis varies depending on the data type and the context, including how you access the services. Our processing activities typically fall under these lawful bases:

Contractual Necessity: Processing is required to fulfill our contractual duties to you, in accordance with the Astronomical Terms of Service.
Legal Obligation: We process data when it's necessary to comply with applicable laws or to protect the rights, safety, and property of Astronomical, our affiliates, users, or third parties.
Legitimate Interests: We process data for purposes that are in our legitimate interests, such as securing our Services, communicating with you, and improving our Services. This is done only when these interests are not overridden by your data protection rights or your fundamental rights and freedoms.
Consent: We process data when you have explicitly consented to such processing. When we rely on consent as the legal basis, you have the right to withdraw your consent for data processing at any time. The procedures for withdrawal are detailed in this Statement and available on our website.

Your Privacy Rights

Depending on your residence location, you may have specific legal rights regarding your Personal Data:

The right to access the data collected about you
The right to request detailed information about the specific types of Personal Data we've collected over the past 12 months, including data disclosed for business purposes
The right to rectify or update inaccurate or incomplete Personal Data under certain circumstances
The right to erase or limit the processing of your Personal Data under specific conditions
The right to object to the processing of your Personal Data, as allowed by applicable law
The right to withdraw consent, where processing is based on your consent
The right to receive your collected Personal Data in a structured, commonly used, and machine-readable format to facilitate its transfer to another company, where technically feasible

To exercise these rights, please send an email to david[dot]a[dot]allender[at]gmail[dot]com and follow the instructions provided. To verify your identity for security, we may request extra information before addressing your data-related request. Depending on your region, you have the right to complain to your local Data Protection Authority. European users can find authority contacts on the European Data Protection Board website, and UK users on the Information Commissioner’s Office website.

We aim to promptly respond to requests in compliance with legal requirements. Please note that we may retain certain data as necessary for legal obligations or for establishing, exercising, or defending legal claims.

International Data Transfers

Astronomical stores and processes Personal Data in a variety of locations, including your local region, the United States, and other countries where Astronomical, its affiliates, subsidiaries, or subprocessors have operations. We transfer Personal Data from the European Union, the United Kingdom, and Switzerland to countries that the European Commission has not recognized as having an adequate level of data protection

Security and Retention

Astronomical uses appropriate administrative, technical, and physical security controls to protect your Personal Data. We’ll retain your Personal Data as long as your account is active and as needed to fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. The retention duration depends on the purpose of data collection and any legal obligations.

Security

Astronomical uses administrative, technical, and physical security controls where appropriate to protect your Personal Data.

David[dot]a[dot]allender[at]gmail[dot]com

Information for Minors

Our Services are not intended for individuals under the age of 13. We do not intentionally gather Personal Data from such individuals. If you become aware that a minor has provided us with Personal Data, please notify us.

Changes to Our Privacy Statement

Astronomical may periodically revise this privacy statement.